About

At Physionorth our treatment approach is quite different to other Physiotherapy clinics, we use fewer machines and treat our patients as a whole using the ConnectTherapy approach.

Our standard appointment times are longer because our treatment approach takes more care and thought. This attention and consideration get results. Our patient outcomes could not be as successful as they are without taking this extra time to do things right.

With the exception of pain caused by a traumatic event (injury), quite often, the area where a person feels their pain or discomfort is a symptom of a dysfunction elsewhere in their bodies.

Our patients are constantly amazed that often, there is NO PAIN around the area at the root of their problem. However, if the problem is corrected at the root, the area where they ARE feeling pain resolves. We call this area of “breakdown” the “driver” of the pain and/or dysfunction. Once we identify the ‘driver’ of a disorder we start restraining the connection between the brain and muscles to promote more efficient movement. This is the key to helping prevent your pain from returning. We feel out longer appointment times are vital to your rehabilitation and it’s another way we help you move and feel your best!

Our therapists only see one patient at a time, their focus is solely on you. This allows them to do more hands-on treatments to release overactive muscles, loosen up joints, retrain weak muscles and teach you how to improve your posture and move with symmetry.

Book a visit online here.

Our History

Physionorth owner Jaquie started her career in Physiotherapy working at a busy sports and orthopedic practice.

She learned a lot in her first few years as a physio, under great mentors, however, became frustrated by short appointment times and the inability to spend time providing effective treatment to her clients. Jaquie enjoys taking the time to get to know her patients and their histories and found shorter appointment times took the effectiveness out of her treatment, as well decreasing the enjoyment of her job.

With this in mind, Jaquie purchased Physionorth in 2008 from founding owner Melissa Hooper (who established Physionorth in 2001), with the aim of setting it apart from the other clinics in Townsville. Her aim was to provide friendly, professional service, with longer appointment times, so that clients felt listened to, could play an active role in their recovery and ultimately get the most out of their physiotherapy treatment. She wanted to provide a clinic where people who had insidious onset pain could get a thorough assessment and treatment plan.

In the early days of her career, Jaquie enjoyed treating all areas of the body, however, wondered why some patients recovered from local treatment to their area of pain and others not. She also wanted to find out answers to questions such as “Why some people ruptured their ACL’s from non-traumatic events” and why “Some people with disc prolapse or rotator cuff injuries had pain and others did not.” To answer these questions Jaquie then set out on a professional development journey, taking courses with the likes of Peter O’Sullivan, Barbara Hungerford, and Dr. LJ Lee.

Dr. LJ Lee’s approach really resonated with Jaquie as well as giving her answers to some of her questions, so she signed up to complete the Connect Therapy series with LJ, a year-long journey of learning to asses the whole person from head to toe. LJ’s approach incorporates all aspects of the body and mind and taught Jaquie to find the ‘Driver’ of a person’s pain rather than treat their symptoms.

As a result Jaquie has been training her staff to look at their patient’s body’s differently – taking into account their stories, history and beliefs, assessing their whole bodies and doing a thorough assessment of the way they move so they can discover where the patient is ‘breaking down’ in a task and working with the patient’s to restore optimal movement patterns.

We have longer appointment times, fortnightly in-services on a range of contemporary topics, excellent support for our therapists and a great reputation. To find out more about employment at Physionorth contact our practice on 0747240768 or email reception@physionorth.com.au.

Book a visit online here.