New Patient Form

(Please note we are NOT a bulk billing practice – a partial reimbursement will be processed AFTER full payment has been made for treatment on the day of service)


Date of birth (required)

Title (required)
Your First Name (required)
Your Last Name (required)
Your Email (required)
Street Address (require:d)
Suburb (required)
Post Code (required)
Postal Address (If different from above)
Phone Home
Phone Mobile (required)
Referring Doctor
Area of treatment (required)
Private Health Fund
Occupation (required)

Have you seen another Physiotherapist before?

If yes, is there anything you weren't happy about?

What aspects were you most happy with?


If Family/Friend or Other was selected please specify who referred you (as they will be rewarded for referring to us)!

Next of Kin (required)

Next of Kin contact number (required)

Do you hold a concession card (please note only one can be used if you have more than one concession and must be sighted at time of booking)?

Concession Card Number

Concession Card Expiry

You can receive a concession if you are an employee for the below categories (employee I.D must be sighted to verify at time of booking)

Are you a Defence Force Personal?

Are you an Emergency Services Personal (Paramedic, Police Officer, Fire Figther or SES)?

Are you a Townsville City Council Employee?

Medicare Number

Medicare Card Expiry

Referring Doctor

Referring Doctor's practice name and address

Date of issue for Doctor Referral

Number of Physiotherpay treatments eligiable for partial reimbursement:

I understand that payment is required upfront and a partial reimbursement from Medicare can be processed in the clinic if you have registered your banking details with Medicare or at the local Medicare building.

Please tick the boxes if you (or you have in the past), suffer from any of the following:

Heart Condition
High/low blood pressure
Circulation/Vascular problem
Other Lung conditions
Thyroid condition
Neurological condition
Skin conditions (including allergies to tapes)
Do you have a pacemaker

If you ticked any of the above, please provide further details below:

Are you currently taking any medications (Please list or write none) (required)

Please explain the area/s that are most painful/causing the most difficulty: (required)

Please list any recent injuries

If you have been referred by another health professional and/or personal trainer do you hereby authorise Physionorth to discharge relevant clinical information to them?

Do you also authorise Physionorth employee's to obtain information and documentation regarding medical treatment you have received from other health practice's, as well as correspondence from clinic's that is received from other health practitioners that is relevant to your treatment

Do you authorise Physionorth employee’s to disclose your contact information to specialists we may refer you to so they can make contact with you for appointment bookings?

CANCELLATION POLICY AGREEMENT: If for some reason you need to move or cancel future appointments we will require 24 hours' notice otherwise a cancellation fee of $65 may be charged (Please note these costs incurred cannot be reimbursed by Medicare.

I understand my email address will be added to the Physionorth database for access to the Exercise App and Online bookings - see privacy policy

Privacy Policy: All client details are stored confidentially with your clinical notes and not disclosed to anybody outside Physionorth. Email addresses added to the Physionorth database for access to the Exercise App and Online Bookings may also occasionally receive material at the mailing or email address listed in this form from Physionorth regarding promotions, discounts, updates, products & services